Small Business Website Support & Maintenance
Every website needs regular maintenance to ensure it’s up-to-date, continually accessible and secure – whether that be updating content or making sure the latest software updates have been installed. If you would like us to do this on your behalf, we offer inexpensive website support and maintenance services, payable either on a monthly rolling basis or pay-as-you-go.
Fixing Bugs & Problems
We remain available to work on your site as you need it. Should you need a new feature, a bug fix or other website maintenance services we are only an email or phone call away. This service covers anything from a style update, a theme or plugin installation, customisation, bug fix, troubleshooting or even just general help figuring something out.
Full Website Backups
A fully automatic backup of your website (files and database) will be taken daily and stored offsite. All backups are held for 30 days with revisions (roll back to any saved version).
WordPress Update Service
On a regular basis we will update the WordPress core, themes and plugins of your site. A backup will will be taken prior to any applied updates. If we should notice anything going wrong after an update, we will spend up to 1 hour resolving the issue. If the issue cannot be resolved in that amount of time, we will restore your site to its previously stable state and contact you to discuss options.
Your website will be scanned at least once a day for malware and hacks.
If a security issue is found, the site can be cleaned up right away.
Content (text & images) updates
We can add, change or remove text and/or images to your website although anything which takes over 1 hour will incur further charges.
Page Speed Optimisation
We can provide a report on your current website speed and how you can improve it. If your web host is slowing you down, we will help migrate your website to a more suitable provider free of charge.